Product of BlueNeyron LLC — Last updated: August 19, 2026
This Privacy Policy explains how hispeech.ai, a product of BlueNeyron LLC ("Company", "we", "us" or "our"), collects, uses, stores, and protects information when you use our mobile applications, website, and API services (collectively, the "Service"). By accessing or using the Service you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Service.
We use the information we collect to:
We do not sell, rent, or provide your personal information, audio, or video data to any third party.
We may share other necessary information only in the following cases:
You are solely responsible for ensuring that you have the right to upload or record any audio or video content you provide to hispeech.ai. We are not liable for any misuse, including uploading copyrighted or private materials without the owner’s permission.
We make reasonable efforts to keep the Service online and accessible. However, we do not guarantee uninterrupted access. We are not responsible for any losses, damages, or inconvenience caused if the Service is temporarily or permanently offline.
We use industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we continually work to enhance data protection.
If you are an individual in the European Union (GDPR) or California (CCPA), the following summarizes your primary rights. To exercise any of these rights, contact us at info@hispeech.ai.
How to exercise your rights: Contact us at info@hispeech.ai. We may ask you to verify your identity before fulfilling requests to protect your privacy and security. We will respond within the timeframes required by applicable law.
This Service is intended for users of all ages, including children. If you are a parent or guardian and believe that your child’s personal information has been collected without your consent, please contact us at info@hispeech.ai to request deletion.
We may periodically clean up stored data to free up server space. Such cleanup may occur automatically and without prior notice to users.
Data collected by hispeech.ai will be stored and/or processed on servers located in the Republic of Armenia, owned by BlueNeyron LLC. By using the Service, you consent to transfer of your information to jurisdictions that may have different data protection laws than your country of residence. We take steps to protect your personal data consistent with this Privacy Policy and applicable laws.
Payments made through Apple or Google are processed by those companies on their own infrastructure, which may be located outside Armenia and outside your country of residence, under their own privacy policies.
If you have any questions or concerns about this Privacy Policy, or want to exercise your privacy rights, you may contact us at:
We may update this Privacy Policy from time to time. Any changes will be effective when posted, with the "Last Updated" date revised accordingly. Users are responsible for reviewing this Privacy Policy periodically to stay informed about any modifications.
We reserve the right, at our sole discretion, to suspend, restrict, or permanently disable any user account that violates this Privacy Policy or applicable laws, or that we determine to be harmful to the integrity, security, or proper functioning of the Service.
We may also, at our sole discretion, block or restrict access from specific IP addresses or ranges of IP addresses associated with misuse, abuse, or violations of this Privacy Policy or applicable laws.
Use of the Service for data annotation, dataset creation, model training, or similar purposes is strictly prohibited without our prior written permission. This also includes the mass publication or distribution of content generated or processed by hispeech.ai, or publishing such content in a manner that could reasonably be used for AI or machine learning training, fine-tuning, benchmarking, or dataset creation. If you intend to use hispeech.ai for any such purposes, you must contact us in advance and obtain explicit written authorization.
Any unauthorized use of the Service for data annotation or related activities will be considered a violation of this Privacy Policy and may result in immediate account suspension, termination, or access restriction, without prior notice.
We also reserve the right to take appropriate legal action in case of misuse or unauthorized commercial exploitation of the Service. We may seek remedies and hold you liable in accordance with the procedures prescribed by applicable law.
You may not create, operate, or control multiple or bulk user accounts to circumvent usage limits, rate restrictions, or other controls implemented by the Service. The creation of such accounts without our prior written authorization is strictly prohibited. Any such activity will be considered a violation of this Privacy Policy and may result in suspension, restriction, or termination of all associated accounts, without prior notice, and may also subject you to legal action as described above.
You are solely responsible for all data, content, audio, video, and other materials that you upload, submit, or process through hispeech.ai.
You represent and warrant that you have all necessary rights, permissions, and legal authority to provide such data and to use the Service in connection with it. You must ensure that your use of the Service does not violate any applicable laws, regulations, or third-party rights, including privacy, intellectual property, or confidentiality obligations.
We are not liable for any misuse of the Service involving unauthorized, unlawful, or infringing content provided by users.
The Service includes a Font Designer
that lets you create your own custom fonts (by
drawing or tracing glyphs) and save them, and
that lets you upload existing font files (such
as .ttf or .otf).
Custom fonts — your own, fonts you upload,
or platform or shared fonts — may also be
used to render subtitles and to burn captions
into exported video.
To provide these features, we may store:
We use this information only to operate the Font Designer, to render subtitles and exported video using the fonts you select, and to make fonts available to you and — where you choose to share them — to other users. Fonts are retained until you delete them or until they are removed as described in Section 16.5.
You may choose to publish fonts you create or upload. If you do, those fonts (and their previews) become available to other users of the platform, who may use them within the platform, create new fonts based on them, and download them. Because sharing makes a font available to others, please do not share fonts that contain confidential information or that you are not permitted to make available. By sharing or publishing a font, you grant the platform and other platform users a non-exclusive, royalty-free license to host, use, reproduce, modify, create derivative works from (including new fonts based on it), distribute, and download that font within the platform, for as long as it remains shared.
The platform also publishes certain fonts that are made available free of charge for both personal and commercial use.
You are solely responsible for ensuring that you own, or otherwise have the right to upload, use, publish, and allow others to use, modify, and download, any font you upload or publish. By uploading or publishing a font, you confirm that you hold these rights. We are not liable for fonts provided by users in violation of any third party’s rights. You agree to indemnify and hold harmless BlueNeyron LLC against any claims, damages, liabilities, or expenses (including reasonable legal fees) arising out of or related to any font you upload or publish, including any claim that it infringes or misappropriates the rights of a third party.
We may remove any font from the Service at any time, without notice and without providing a reason — including, for example, where we suspect a licensing issue or abuse, or for any other reason at our sole discretion.
This section explains what happens to your information when you pay for a subscription or buy additional credits.
We offer both monthly and yearly subscription plans, and the plan you choose determines how often you are billed:
Each subscription renews automatically at the end of its billing period (monthly or yearly) using your saved payment method, unless you cancel beforehand. You can cancel at any time to stop future renewals — see “Saved cards and automatic renewal” and “Refunds and cancellations” below.
You may buy additional credits. We record how many credits were bought, the amount paid, and the date. Additional credits form part of your current plan period and reset together with it, as stated at the time of purchase. The reset occurs on a monthly basis.
Card numbers, expiry dates, and security codes are entered on AmeriaBank’s own secure payment page. They never reach hispeech.ai servers and we cannot see them. We send the bank only an order number, the amount, the currency, and a short description of what is being bought (for example, "hispeech.ai subscription"). We do not send your name or email address to the bank.
On iPhone and Android, the payment itself is handled entirely by Apple or Google under their own terms and privacy policies. We never receive your card or payment details from them. We receive and store only: which store the purchase was made in, the store’s transaction identifier, which product was bought, and the link between that purchase and your account. Apple and Google also notify us of renewals, cancellations, and refunds so that your subscription stays accurate.
If you choose to save a card so that your subscription renews automatically or for credits top-up, the card itself is stored by the bank, which gives us only a reference to it. From that card we store only a masked card number (for example, 408306**3143), the expiry date, and the currency — enough to show you which card is saved. The reference cannot be used for anything other than charging your own subscription renewal.
You can remove a saved card and turn automatic renewal off at any time in the application. Removing a card does not cancel a subscription you have already paid for; it stops future renewals.
We send a receipt by email for each payment. We can also issue a PDF invoice containing the invoice number, the date, the amount, a description, your email address and, for business plans, the business name and company details you provided.
Invoice links are long and cannot realistically be guessed, but they are not individually password-protected, so that the link in your emailed receipt opens directly. Please treat an invoice link as confidential: anyone holding it can download that invoice.
If you purchase a Business plan for other users, you can see their email addresses and the number of credits they have used, since you are paying for their usage. You cannot access or view their recordings, transcriptions, subtitles, or files.
Payment, invoice, and subscription records are kept for as long as accounting, tax, and anti-fraud obligations in the Republic of Armenia require, which may be longer than your account itself. If you delete your account, we delete or anonymise your personal data, but we retain financial records where the law requires us to. This is an exception to the deletion rights described in Sections 3 and 8.
Purchases made through Apple or Google. Refunds for App Store and Google Play purchases are handled by Apple and Google under their own refund policies and timeframes; we can neither issue nor refuse them. Please request a refund through the App Store or Google Play directly. When a store informs us that a purchase has been refunded, we adjust your subscription or credit balance accordingly.
Card and bank-transfer payments. For payments made on the web or in the macOS and Windows applications, contact us at info@hispeech.ai with the order number shown on your receipt. We can return a payment in full or in part, and we will tell you the outcome of your request.
Credits you have already used. A refund removes credits that are still unused. Credits already spent on transcription, subtitling, or other processing cannot be returned, because that work has already been carried out. If your balance is lower than the refunded amount, it is reduced to zero rather than becoming negative.
Cancelling a subscription. You may cancel at any time — in the App Store or Google Play for purchases made there, or by turning off automatic renewal in the application for card payments. Cancelling stops future renewals; by itself it is not a refund of the current period, and you keep access until the end of the period you have already paid for.
Your statutory rights. Nothing in this section limits any rights you have under applicable consumer law. Consumers in the EU and EEA have a fourteen (14) day right of withdrawal for digital services, which may no longer apply once you have asked us to begin providing the service immediately and acknowledged the loss of that right.
We do not sell, rent, or share your payment or subscription information with anyone for advertising or marketing. It is shared only with the payment provider handling your transaction, and where the law requires disclosure.